FAQs

Updated April 1, 2026

What is your make-up policy in case of bad weather?

Coaches will communicate and cancel class in advance via email or WhatsApp. All classes are entitled to a make-up session after the last day of soccer. If two or more sessions are canceled then class credit will be issued. Refunds are unavailable.

How do I form my own private pod?

The ideal opportunity to establish a pod occurs two months prior to the start of a season. We need a minimum of four children enrolled as full-time participants. You can choose the location, day of the week, and preferred time. The family that initiates the pod will receive a private link along with a 10% discount code as a token of appreciation for their efforts.

Where are soccer classes held during winter seasons?

ACT Programs, JCC Harlem, and Crossbar. Click Locations to view all options.

What is the difference between full-season registration and drop-in classes?

Full-Season (ALL sessions) allows you to register for all sessions and guarantees a spot for the entire season. A 5% early discount is in effect for Fall & Spring seasons with 10 sessions ONLY.

DROP-IN (select sessions) allows you to register for the sessions you wish to attend. A commitment to the entire 10-week program is not required. This option does not guarantee a spot for the season.

Does Stellar Soccer do birthday parties?

Yes, we absolutely do! Please click on the Services tab to explore our three affordable packages. To secure your date, a 5% deposit is required. Keep in mind that certain parks in NYC may necessitate a permit, and Stellar Soccer cannot take responsibility for this. For an INDOOR option, we are thrilled to collaborate with ACT Programs, JCC Harlem, and Crossbar. Once we confirm our availability, we will connect you with one of our partners to check their availability as well. Please note that our partners have their own separate fees.

How big are the classes?

To offer the most attention to our athlete’s development, we limit all classes to 10 or 12 kids.

What is the program’s policy on the use of masks?

NYS lifted the mask mandate for outdoor schools/programs. It is our duty at Stellar Soccer to continue to do our part in offering a safe soccer experience. Coaches may or may not continue to wear face masks while leading soccer classes. The use of masks on children, grownups, and coaches is completely optional for indoor and outdoor use.

What steps are you taking to prevent my child from getting sick?

Safety is our first priority when leading soccer. All coaches are fully vaccinated and may wear masks when leading lessons. All equipment will be sanitized before it’s use. Coaches will cancel classes when not feeling well.

What if my child cannot attend a class due to illness or other reasons?

Depending on availability and location, families can discuss to transfer the missed day to another class. While this is not a guarantee we will do our best to accommodate your request.

How long do classes usually run?

Stellar Soccer classes for ages 2.5-8 run for 50 minutes; ages 1.8 - 2.5-8 run for 45 minutes; and All JCC classes run for 45 minutes.

What discounts are available?

A 5% early bird discount is available for full registration of 10 classes before a season begins.

A 5% sibling discount is in effect for all classes.

A 10% discount is available to the one family who creates a private pod. Restrictions apply.

Why do outdoor locations keep changing?

NYC parks have strict permit regulations. While we are authorized to conduct classes in specific areas, some situations are beyond our control.

How old does my child need to be to attend a class?

Children ages 18 months to 8 years old are invited to participate in Stellar Soccer.

What does my child need to bring to soccer class?

Children excel in physical activities when wearing comfortable attire like running sneakers and shorts/sweatpants. It's advisable to steer clear of soccer cleats with studs as per our agreement with the NYC Parks Dept. Remember to bring a water bottle, as some places might not have water fountains available.

How can parents/caregivers help?

Involving parents/caregivers in activities can help younger participants adjust and establish a routine smoothly. In contrast, for older children or those already familiar with the setting, we kindly request that parental involvement be minimized to prevent distractions.

Can parents/caregivers step away from the class?

Yes, but only if your child is ready to separate. Have a phone ready in case we need to reach you.

What happens during inclement weather when leading classes outdoors/indoors?

OUTDOOR CLASSES (spring, summer, and fall only): Our policy requires cancellations to be confirmed 2 hours before the class starts in case of heavy rain thunder, lightning, heat waves, hailstorms, etc. Classes will proceed as scheduled on cloudy days or during light drizzles. Further details can be found in the cancellation policy provided upon registration.

INDOOR CLASSES: will go on as scheduled unless of a snowstorm or other situations that are out of our control.

The head coach has the authority to cancel a class. Families opting to skip classes in session will not receive refunds or makeup sessions.

How do I see the classes my child will attend?

Log in to www.hiSawyer.com to view your profile, dates, times, and more information. Otherwise you can contact your head coach for more details.

Where can I find the JCC Harlem class link?

Registration is available on the More Services tab.

How do I find out my child’s coach? Will it be a different coach every class?

The contact information for the coaches will be provided in the welcome letter. Ensuring consistency is crucial, particularly when instructing classes for young children. Families will be promptly informed of any schedule changes or absences.

Who do I contact if I have more questions about the program?

Email coach Alex at CoachAlex@StellarSoccer.org. We are happy to discuss any questions or concerns you may have.